Standard Support

With our Standard Support, let us do the work involved in keeping your server running!

Our standard server support packages provide regular security updates for your server & supported software, performance monitoring, service monitoring, and a 2 hour incident response guarantee. Standard support also includes access to our experienced technical support staff. Support is manned 24 hours a day, seven days a week. Bundled with our VPS, dedicated, and colocation services, our support provides a tremendous value.

Please refer to our supported software list to see which types of software we support. If you don’t see your target application on our list, just let us know!

Status monitors determine the state of any service running on your system. NTP, SSH, CPU load, Disk Usage, RAID Status, and Memory/Swap stats/usage monitoring are included with all Standard Support levels free of charge.

All of our support tiers comes with managed DNS. Host your domain names on our redundant, multi-location DNS servers. Our redundant setup assures that DNS for your domains are available 24/7!

Need help selecting a support level? Let us know by using our Contact Us page. The YottaServers staff will be glad to help you with your decision.

• Support Level

• Hours of Support Per Month
• Status Monitors
• Remote DNS Domains
• Monthly Price

• Basic

• 1.5
• 4
• 10
• $50/mo

• Intermediate

3
• 6
• 40
• $95/mo

• Prime

• 6
• 8-12
• 60
• $150/mo

Additional Support Needs

If you have additional needs not listed here, please see our Premium Support and Support Addons pages.